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Technician, Field

at T-Mobile

Posted: 7/12/2019
Job Status: Full Time
Job Reference #: 591555
Keywords: repair

Job Description

Technician, Field

FL110-FL-Jacksonville MSC2

Job Description
****This role is positioned in Tallahassee reporting to our Jacksonville Regional Business Office (RBO)****

Are you ready to join the Un-carrier movement? Do you enjoy working on projects with direct customer impact? Are you looking for a team of high performers to help expand your skills and experience? Can you bring Un-carrier to everything you do?
If so, our Tallahassee team is searching for a top performing Field Technician to join us in taking the next big leap forward.
You should possess a balance of wireless industry exposure, coupled with the ability to work independently and cover a wide area of sites in our market.  You will be a “jack of all trades”, encompassing aspects of technical support, project management, and operational support while being a responsible team player.
We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way.

Req ID

Positions Remaining

Functional Group

Location Address
7025 AC Skinner Pkwy

EOE Statement
We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.


•Technical support: Provides technical support within and occasionally outside immediate team. Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities. 
•Project management: Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested. 
•Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration. Provides input on process improvements related to maintenance and repair activities. Assists in creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician. 
•Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements.

Company Profile
As America’s Un-carrier, T-Mobile USA, Inc. (NASDAQ: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com



•Must meet minimum technical proficiency requirements with Nokia equipment
•Excellent verbal and written communication skills
•Self-motivated; exhibits initiative in achieving company goals and objectives
•Basic leadership skills and ability to prioritize and complete multiple tasks
•Able to work independently and in a team environment
•Strong attention to detail
•Flexibility with ever-changing environments and priorities
•Solve problems using creativity and innovation
•Operational knowledge and theory of all interconnecting circuits to include but not limited to AAV, fiber and microwave radio.
•3 - 5 years’ wireless experience preferably in field operations, with a proven track record of success

•Flexible hours a must. Day and night work are part of the job.
•Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391



Full Time

Travel Required?

Other Locations Available


Minimum Qualifications
  • At least 18 years of age. Legally authorized to work in the United States.
  • High School Diploma or GED. Pre-employment background screen. T
  • Two-year vocational degree in a technical discipline or equivalent work experience.
  • Must have and maintain a clean driving record & driver's license.
  • Meet the minimum DOT medical standards under 49 CFR Part 391.
  • Ability to drive cars, trucks, or other equipment. Work day, afternoon and graveyard shifts, weekend shifts, on-call, and holidays.
  • This position requires mobility (standing, walking, climbing, etc.); the ability to get from one place to another; bending, turning, twisting of your neck or at the waist; squatting, crawling, and kneeling; balancing and maintaining equilibrium; being able to feel, grasp, reach with hands and arms (outwards and/or upwards).
  • Lift, carry, push or pull objects weighing no more than 75 pounds. Climbs stairs or stepladders to reach equipment and cable trays.
  • Work in all weather conditions and in remote areas.