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Business Systems Analyst II in Jacksonville, Florida at One Call

at One Call

Posted: 7/3/2019
Job Status: Full Time
Job Reference #: J3P0R85YB93TJC9058Y

Job Description

Job Description

Business Systems Analyst II


The Business Systems Analyst II solves organizational information problems and requirements by analyzing requirements; designing computer programs; recommending system controls and protocols.

  • Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.

  • Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; writing specifications.

  • Improves systems by studying current practices; designing modifications.

  • Recommends controls by identifying problems; writing improved procedures.            

  • Defines project requirements by identifying project phases and elements.                   

  • Maintains system protocols by writing and updating procedures.

  • Provides references for users by writing and maintaining user documentation; training users.

  • Maintains user confidence and protect operations by keeping information confidential.

  • Prepares technical reports by collecting, analyzing, and summarizing information and trends.

  • Contributes to team effort by accomplishing related results as needed.

  • Demonstrates knowledge of office equipment (copier and scanner).

  • Performs all other duties and assignments as directed by management.


Bachelor's (B.A. or B.S.) or Master's degree (M.A., M.S. or M.B.A.).

  • Detail-oriented.

  • Ability to professionally/concisely communicate with internal customers.

  • Knowledge of commonly-used project management concepts, practices, and procedures.

  • Strong comfort level with computers and new applications.

  • Advanced degree or CBAP Certification a plus.


  • For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.

  • For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.

  • The employee is occasionally required to stand, walk, and lift objects (up to 10 lbs. weight; up to 4 ft. height).

  • Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.

  • The work environment utilizes florescent lighting; noise level is moderate.

  • The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.

  • Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.

  • Please be advised the job description is subject to change at any time.