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Business Systems Analyst II in Jacksonville, Florida at One Call
at One Call
Business Systems Analyst II
The Business Systems Analyst II solves organizational information problems and requirements by analyzing requirements; designing computer programs; recommending system controls and protocols.
GENERAL DUTIES & RESPONSIBILITIES:
Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; writing specifications.
Improves systems by studying current practices; designing modifications.
Recommends controls by identifying problems; writing improved procedures.
Defines project requirements by identifying project phases and elements.
Maintains system protocols by writing and updating procedures.
Provides references for users by writing and maintaining user documentation; training users.
Maintains user confidence and protect operations by keeping information confidential.
Prepares technical reports by collecting, analyzing, and summarizing information and trends.
Contributes to team effort by accomplishing related results as needed.
Demonstrates knowledge of office equipment (copier and scanner).
Performs all other duties and assignments as directed by management.
Bachelor's (B.A. or B.S.) or Master's degree (M.A., M.S. or M.B.A.).
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Ability to professionally/concisely communicate with internal customers.
Knowledge of commonly-used project management concepts, practices, and procedures.
Strong comfort level with computers and new applications.
Advanced degree or CBAP Certification a plus.
PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENTS:
For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.
For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.
The employee is occasionally required to stand, walk, and lift objects (up to 10 lbs. weight; up to 4 ft. height).
Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.
The work environment utilizes florescent lighting; noise level is moderate.
The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.
Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.
Please be advised the job description is subject to change at any time.