Haven Hospice

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Haven Hospice Access / Customer Service Assistant

at Haven Hospice

Posted: 5/27/2019
Job Reference #: *B5445CBF4EE15E45

Job Description

Requisition Number
FT 19-0331

Post Date

Haven Hospice Access / Customer Service Assistant


Working with Haven is Not Just a Job- It’s a Calling.

Why Choose Haven?

Are you passionate about providing support to patients and families in order to maximize quality of life? So are we. At Haven we believe that every day is a gift. We are committed to providing excellent care to our patients and believe that our associates are the difference.

Position Title: Customer Service Assistant

Overview: The Customer Service Assistant receives and responds to community, physician, patient and family requests for assistance. This position records and processes referral and admission information and documents in patient information database. The Customer Service Assistant schedules registration/admission visits and prepares preadmission and admission paperwork as well as act as a liaison between patients/families, referral sources, physicians and admission staff. If you are compassionate and detail oriented, then we want you!

We Have:
• Comprehensive benefits package, including medical and dental
• PTO, paid holidays 401K plan and more
• Gym and tuition reimbursement

You Have:
• High School diploma or equivalent required.
• Customer service experience required. One (1) to two (2) years of experience in related healthcare preferred.
• Ability to embrace individuals from all walks of life

At Haven Hospice, we feel that it’s an honor and a privilege to be invited into so many lives to provide end of life care. We strive daily to make the difference in the lives of our patients, their families and in the communities we serve.

Haven Hospice is located in a beautiful 162-acre bordering the San Felasco Hammock Preserve State Park. Gainesville is home to the University of Florida, which is one of the largest universities in the United States as well as Santa Fe College, a #1 community college. This city is highly recognized as a great place for families.

Haven Hospice is a smoke free campus/drug free workplace, EOE