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Quality Assurance Analyst (Associate Development Program)

at FIS Global

Posted: 5/24/2019
Job Status: Full Time
Job Reference #: J3M8C56M3MK1Q3WQ398
Keywords: software

Job Description

  • Employee Type: Full-Time
  • Location: Ariana, Ariana
  • Job Type: Other
  • Experience: Not Specified
  • Date Posted: 5/28/2019


• Establishes and implements quality assurance and compliance processes for IT.
• Works closely with IT leaders to develop/implement overall quality maturity roadmap and plan for each IT functional area.
• Establishes internal IT service quality control standards, policies and procedures.
• Develops, publishes and implements software quality assurance plans.
• Consults with development, testing and production teams to develop, publish and implement software quality assurance plans.
• Reviews progress toward software quality assurance plans regularly with IT leadership, technical teams and internal customers to make modifications as necessary.
• Establishes internal IT service quality control standards, policies and procedures.
• Monitors, evaluates, manages and executes audit processes to ensure compliance.
• Coordinates and facilitates quality assurance activities across projects with project managers.
• Provides guidance and subject matter expertise to IT teams on quality assurance methodologies and processes and educates them on their responsibilities/accountabilities to achieve on-time and quality deliverables.
• Makes recommendations and directs improvements to the software development lifecycle process.
• Documents non-compliance to policies, processes and standards and assists in resolution.
• Analyzes and identifies trends in IT performance metrics.
• Designs, monitors and analyzes performance metrics program for quality improvement initiatives.
• Conducts audits and analyzes findings to develop appropriate corrective action recommendations.
• Provides training on established processes and policies.
• Other related duties assigned as needed.

A Bachelor’s degree in computer science, information systems, business administration or other related discipline or the equivalent combination of education, training, or work experience.

• Broad knowledge of FIS products and services, business practices and processes
• In-depth knowledge of financial services industry practices, regulations and processes
• In-depth knowledge of one or more end-to-end systems lifecycle development methodologies
• Advanced proficiency in at least one appropriate quality management and improvement methodology, e.g., Total Quality Management (TQM), Six Sigma, Software Engineering Institute – Capability Maturity Model (SEI-CMM)
• Proficiency in quality management methods, tools and technologies
• Proficiency in project management
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Excellent training/presentation skills to educate the organization on new or updated processes
• Willingness to shares relevant technical, process and/or industry knowledge and expertise to other resources
• Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills
• Ability to persuade and influence others on the best approach to take
• Is resourceful and proactive in gathering information and sharing ideas

Entry level role, usually a recent graduate or in their first two years of work. Works on problems of limited scope, following standard practices and prod educes with detailed instruction on new work.

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.


FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here and here

For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability

FIS™ is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 110 countries. Headquartered in Jacksonville, Fla., FIS employs more than 39,000 people worldwide and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions.

Join us as we redefine secure financial technology on a global level. We’re proud to be a Fortune 500 company and the world leader in the global financial technology industry. Greatness doesn’t just happen. It takes innovation, investment and a commitment to being the best at what you do. That’s why, at FIS™, we offer more than jobs with benefits. We offer the opportunity to realize your potential, push your limits and make real contributions to the financial technology industry and the world. If you share our spirit of excellence and achievement, you’re the type of person we want working beside us. We’re an equal opportunity employer offering competitive salaries and terrific benefits in energetic work environments.

Talent, if you have it, we want it. Join the FIS Global Talent Network today!

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