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QA Lead

at FIS Global

Posted: 6/6/2019
Job Status: Full Time
Job Reference #: J3N54G5W5J2B60BN9LQ
Categories: Other/General
Keywords: company

Job Description


QA Lead : 5 - 7 Years experience (JR78556)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team 

This role is a part of our CP - Testing Team. 

What you will be doing: -


  • •         Central point of contact for all QA’s

    •         Defining quality standards and metrics for the current project/product

    •         Working with all stake holders to ensure that the quality metrics is reviewed, closed and agreed upon

    •         Make the QA team aware of the Quality matrix and resolve all the queries

    •         Create a list of milestones and checkpoints and set measurable criteria’s to check the quality on timely basis

    •         Defining processes for test plan and several phases of testing cycle

    •         Planning and scheduling several milestones and tasks like dev and UAT testing

    •         Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking

    •         Work closely on the deadlines of the project

    •         Ensure the team is focusing on automation along with manual testing

    •         Keep raising the bar and standards of all the quality processes with every project

    •         Set processes for test plan reviews and ensure that that test plans get reviewed by all stakeholders

    •         Push team continuously to innovate

    •         Review test strategies and see that all the various kinds of testing like unit, functional, performance, stress, acceptance etc. are getting covered

    •         Set Quality standards for the teams in various new testing technologies in the industry. This may include finding new strategies for automation testing and day to day work processes like agile and scrum

    •         Building up a team and choosing right number and skill set of resources

    •         Assign various tasks to the engineers as per strength of individual

    •         Motivating team and taking informative quick decisions

    •         Finding and arranging behavioral , functional, non-functional training needs  for the team

    •         Coordinate activities which enforce quality improvements

    •         Resolving conflicts among team members

    •         Ensure that the highly motivated environment is creating in the team

    •         Ensure that Rewards are given for each achievement in the team

    •         Reviewing status reports from Scrum Leads and taking appropriate actions accordingly

    •         Should be focal point of contact for the QA team for all the escalations related to testing and Quality assurance

    •         Sending crisp and clear status to the higher management

    •         Creating and defining risks contingencies and plans

    •         Seeking feedback from management when and wherever necessary

    •         Create backup plans for all the testing strategies

    •         Have team meetings at appropriate time to understand & review the current risks and motivate team to resolve the same

    •         Ensure that the several testing and validation processes are improved continuously

    •         Motivate team to improve the efficiency so that the time saved can be used in different work areas

    •         Challenge the team continuously to move towards automation for all daily works

    •         Publish the improvements to Project Owner

    •         Create quarterly milestones for yearly improvement projects and set deadlines for the team to complete them

What you bring:

  • Knowledge of methods, tools and technology used in software testing
  • Knowledge and use of quality management methods, tools and technology used to create and support defect-free, application software that meets needs of client/business partner
  • Knowledge of basic principles, processes, phases and roles of application development methodologies
  • Knowledge of primary database engines with a demonstrated ability to write complex queries to be used for data validation and troubleshooting
  • Knowledge of object-oriented development tools, techniques and principles with expertise in at least one object-oriented language
  • Knowledge of functions, features and components of existing and planned operating systems and applications
  • Skill in understanding and focusing on the client needs
    Skill in analysis, solid decision-making and problem solving
  • Ability to work in an agile development environment where developers and testing personnel work closely together to ensure requirements are met or exceeded
  • Ability to deliver results under pressure
  • Ability to demonstrate interpersonal and teambuilding skills working with technical and non-technical individuals
  • Ability to communicate effectively verbally and in writing
  • Ability to establish and maintain effective working relationships with employees, clients, vendors and public
  • Team Handling experience – good to have.

Personal Requirements:
§  Good communication and interpersonal skills
§  Willing to continue to learn as technology changes
§  Ability to work independently.
§  Ready to work in shifts.

§  Minimum Graduate from any stream
§  Completed a +2 yr Software Development course

5 - 7 years of experience in Testing

Added bonus if you have:

  • Knowledge of FIS’ products and services
  • Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
  • Knowledge of financial services industry
  • Knowledge of basic financial analysis principles and ratios

 What we offer you 

  • An exciting opportunity be a part of World’s Leading FinTech Product MNC
  • To be a part of vibrant team and to build up a career on core banking/payments domain
  • Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities – FIS is your final career step!
  • A broad range of professional education and personal development opportunities
  • Time to support charities and give back in your community
  • Valuable internal opportunities to showcase your talent on Fine Arts/Sports/Fitness etc

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.


FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here and here

For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability

FIS™ is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 110 countries. Headquartered in Jacksonville, Fla., FIS employs more than 39,000 people worldwide and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions.

Join us as we redefine secure financial technology on a global level. We’re proud to be a Fortune 500 company and the world leader in the global financial technology industry. Greatness doesn’t just happen. It takes innovation, investment and a commitment to being the best at what you do. That’s why, at FIS™, we offer more than jobs with benefits. We offer the opportunity to realize your potential, push your limits and make real contributions to the financial technology industry and the world. If you share our spirit of excellence and achievement, you’re the type of person we want working beside us. We’re an equal opportunity employer offering competitive salaries and terrific benefits in energetic work environments.

Talent, if you have it, we want it. Join the FIS Global Talent Network today!

What is a Talent Network?