City of Jacksonville (FL)
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at City of Jacksonville (FL)
Pay: up to $38340.1/year
$38340.1 - $
Job Reference #: 2440727
Categories: Education - Support Staff
Overall Job Objective
- Job Description
- This is professional librarian work at the lead-worker level in providing complex research and reference services, development and maintenance of collections, program development and presentation, reader's advisory, and cataloging. May serve as person in charge as directed. Work requires an understanding and application of Library Science and management theories, principles, and practices gained through an American Library Association accredited program. Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience. May schedule, assign, monitor, and review the work of others. Work involves frequent contact with library customers, co-workers, volunteers, and others requiring skill in understanding people, sensitivity to varying points of view, and persuasiveness necessary to influence behavior, change an opinion, or resolve a situation. Although the work is standardized in that tasks are covered by diversified procedures, because of changing priorities or different situations, employees have the latitude to consider which of the many procedures or standards should be followed and in what sequence. This requires the use of judgment in searching for solutions or new applications. Work performed in an office, library, or community environment to promote Library services. Due to the nature of library operations, the employee may be required to work evenings and on weekends, and at various branch locations. The physical demands consist mainly of moving from one work location to another, sitting or standing at a work station for extended periods of time, walking, bending, stooping, pushing, pulling, reaching and squatting and operates standard office and library equipment on an ongoing basis. May be required to lift objects weighing up to 25 pounds and pushloaded book trucks weighing up to 50 pounds. Maintains appearance standards by reporting facilities issues and picking up litter on library grounds. The work is performed under limited supervision where the work assignments are subject to established procedures, practices, techniques, and/or policies, and the employee plans and organizes the work, determines their own priorities, and the work is reviewed, usually after the fact, in terms of quality, volume, timeliness, and adherence to established procedures and policies.
- Examples of Work
- Provides and promotes information regarding library services, programs, and procedures.
- Performs professional library activities such as complex research (i.e., genealogy, book a librarian) and reference services, collection development and maintenance, conducting reader's advisory, recommending age appropriate material, cataloging, and/or supervising clerical staff and/or volunteers.
- Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience.
- Answers complex reference inquiries by providing information, which may include searching on-line databases and print resources as required and directing the customer to the source of the information.
- Plans, designs, prepares, and presents programs for all age groups.
- Compiles data, prepares reports, and/or makes oral presentations.
- Provides guidance and technical assistance to staff and customers.
- Keeps abreast of changing technology as it relates to library activities.
- Monitors and reviews budget appropriates and expenditures for assigned work activity.
- Promotes Library services and activities through outreach, including the establishment of community partnerships.
- May schedule, assign, monitor, and review the work of others.
- May serve as person in charge as directed.
- Participates in the interview process for the selection of new staff.
- Trains and instructs new employees and volunteers regarding library policies, practices, and procedures.
- Assists with implementation of established cash handling procedures.
- Operates standard office and library equipment such as personal computers using word processing, spreadsheet, database, and other related software, peripheral and electronic devices, cash registers, copiers, fax machines, microfilm and microfiche equipment, and calculators.
- Demonstrates proficiency in the Library Technical Competencies.
- Required to work customer service desk, dependent on assignment.
- Assists with maintaining appearance standards by reporting facilities issues and picking up litter on library grounds.
- Understands the use of credit card payment system.
- Understands and assists customers in the use of self-service equipment.
- Serves on library committees that plan and administer activities.
- Demonstrates proficiency in the City of Jacksonville's competencies.
- Performs related work as required.
- Knowledge, Skills and Abilities
- Knowledge of Library Science theories, principles, and practices including classification systems.
- Knowledge of the library's organization, operation, policies, and procedures.
- Knowledge of library procedures, techniques, and policies.
- Knowledge of library resource materials and reference sources.
- Knowledge of advanced research methods.
- Knowledge of cash handing procedures.
- Ability to use computer databases to include computerized catalog and circulation systems.
- Ability to interview and gather data .
- Ability to understand and apply Library Science theories, principles, and practices including classification systems.
- Ability to schedule, assign, monitor, and review the work of others.
- Ability to serve as person in charge as directed.
- Ability to interpret rules, regulations, and policies.
- Ability to provide customer service in a library setting.
- Ability to review library materials and recommend purchases.
- Ability to recommend age appropriate material.
- Ability to develop and make presentations to all age groups.
- Ability to develop, organize and conduct training sessions and workshops.
- Ability to compile and interpret statistical data.
- Ability to gather information from customers and effectively respond to their complaints and inquiries.
- Ability to communicate effectively orally and in writing.
- Ability to establish and maintain effective working relationships.
- Ability to establish effective working relationships.
- Ability to operate standard office and library equipment such as personal computers using word processing, spreadsheet, database, and other related software, peripheral and electronic devices, cash registers, copiers, fax machines, microfilm and microfiche equipment, and calculators.
- Depending on assignment, must have ability to travel between various locations to meet the assignments of the position.
- Open Requirements/Supplemental Information
- OPEN REQUIREMENTS:
- A Masters' Degree from an accredited institution in Library Science from an American Library Association accredited program.
- FL Class E Driver's License depending on assignment may be required and must be maintained.
- City of Jacksonville Public Driver Certification must qualify for prior to appointment, obtain, and maintain during employment.
- The probationary period for this class is one year.
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.coj.net. The following documents are required with your application. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.
The application system works best with Google Chrome web browser. Please try to apply using this browser. Be sure to add coj.net to your safe senders list to ensure you receive email notifications. You may check your application status any time by logging into your account.
- College transcript
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference
If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans' Preference Coordinator
11351 Ulmerton Road, Suite 311
Largo, FL 33778-1630